TORNILLERIA INDUSTRIAL, SA, aware of the importance of providing services that guarantee the satisfaction of our customers, has decided to implement a Quality Management System based on the international standards UNE EN-ISO 9001:2015 and UNE EN-ISO 14001:2015.
The main objective is to guarantee a service that meets the requirements and expectations of our stakeholders.
In accordance with the above, TORNILLERIA INDUSTRIAL, SA has approved the following Quality and Environmental Policy Declaration:
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Ensure at all times the continuous improvement of all our services, our processes, our Quality and Environmental Management system, as well as its performance.
- Compliance with applicable legal requirements and others
- The Policy appropriate to the purpose and context of the organization and supported by its strategic direction.
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It provides a framework for establishing objectives and targets that will be quantified wherever possible.
- To this end, the Management of TORNILLERIA INDUSTRIAL, SA will provide the necessary resources to carry out the Quality and Environmental Management Policy.
- Focus efforts on continuously improving customer satisfaction and compliance with the requirements and expectations of Stakeholders.
- Promote pollution prevention and minimization of environmental impacts in all our processes and activities.
- Have a flexible organizational structure that allows fluid communication between departments and efficient processes.
- Continuously improve internal processes to ensure system improvement
- Provide the company's staff with the necessary training in order to facilitate their activity within the quality and environmental system. In addition, motivate staff to recognize the quality and environmental system as an asset for the company's daily activity.
- Provide the company with modern and efficient equipment that automates tasks, reducing and optimizing processes.
- Have a reliable stock control system and an organized and identified warehouse.
